About
Highly organized and reliable General Virtual Assistant with over a decade of proven experience providing comprehensive remote administrative support to busy professionals. Adept at optimizing daily operations through expert management of emails, scheduling, data entry, lead generation, and research, leveraging tools like Google Workspace and Trello. Possessing a proactive mindset and strong communication skills, I consistently deliver high-accuracy results and streamline workflows to enhance efficiency for diverse clients.
Work
Self-Employed
|General Virtual Assistant
Remote, Nigeria, Nigeria
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Summary
Provided comprehensive remote administrative support, optimizing daily operations and enhancing client productivity through efficient task management and communication.
Highlights
Managed and organized 50+ client emails daily, ensuring prompt responses and improving inbox efficiency by over 20%.
Coordinated and scheduled 10-15 weekly meetings using Google Calendar, significantly streamlining client appointment management.
Conducted targeted online research and compiled actionable insights for 3+ client projects weekly, informing strategic decisions.
Generated and validated 50+ qualified leads weekly via LinkedIn and web-based tools (Apollo, Getprospects), contributing to business development.
Maintained 100% data entry accuracy and updated Google Sheets for critical client operations, ensuring data integrity.
Prepared over 5 client-ready documents and reports monthly in Google Docs and Slides, enhancing professional presentations and client deliverables.
Global Legend Newsplus
|Assistant Editor
Nigeria, Nigeria, Nigeria
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Summary
Contributed to content quality and accuracy by writing, reviewing, and editing articles and news reports for publication.
Highlights
Authored and critically reviewed a high volume of articles and news reports, ensuring content adhered to editorial guidelines.
Evaluated news reports and articles for publication, upholding rigorous standards for factual accuracy and journalistic integrity.
Proofread and meticulously edited numerous articles, eliminating grammatical and typographical errors to enhance readability and professional quality.
Murphy Shipping and Commercial Service
|Customer Service Representative
Nigeria, Nigeria, Nigeria
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Summary
Cultivated strong customer relationships and resolved inquiries, ensuring client satisfaction and effective information dissemination.
Highlights
Maintained sustainable customer relationships through proactive and cordial interactions, contributing to client loyalty and retention.
Responded to and resolved customer inquiries and complaints efficiently via telephone and email, improving service delivery times.
Liaised effectively with various internal departments and external agencies to provide accurate and timely information to clients.
Education
Nnamdi Azikiwe University
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Master of Arts
Linguistics
Nnamdi Azikiwe University
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Bachelor of Arts
Linguistics
Languages
English
German
Skills
Google Workspace
Google Workspace.
Canva
Canva.
Trello
Trello.
Data Entry
Data entry.
Lead Generation
Lead generation.
Email Management
Email management.
Team Collaboration
Team collaboration.
Multitasking and Time Management
Multitasking, Time management.
Organizational Skills
Organizational skills.
Customer Support
Customer support.